Cookie Policy

Last updated: 15th January 2026

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, analysing how you use our site, and delivering relevant content and advertisements. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

2. Why We Use Cookies

frostlumen uses cookies for several purposes:

  • Essential functionality: To ensure our website works properly and securely
  • Performance analysis: To understand how visitors interact with our website
  • Personalisation: To remember your preferences and provide customised content
  • Marketing and advertising: To deliver relevant advertisements and measure campaign effectiveness
  • Analytics: To improve our website and services based on usage data

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

3.2 Analytics Cookies

We use Google Analytics to collect information about how visitors use our website. These cookies help us understand which pages are most popular, how long visitors stay on our site, and how they navigate through our content. This information helps us improve our website and services.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. They remember your preferences such as language settings and cookie consent choices.

3.4 Marketing/Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. We use Google Ads and other advertising platforms that may set these cookies.

4. Cookie Details

Below is a detailed list of the cookies we use on our website:

Cookie Name Purpose Duration Type
cookie_consent Stores your cookie preferences 1 year Necessary
_ga Google Analytics - distinguishes unique users 2 years Analytics
_gid Google Analytics - distinguishes unique users 24 hours Analytics
_gcl_au Google Ads - conversion tracking 90 days Marketing
_gcl_aw Google Ads - conversion tracking 90 days Marketing
IDE Google DoubleClick - ad personalisation 2 years Marketing

5. Third-Party Cookies

Our website uses services from third-party providers that may set their own cookies:

5.1 Google Analytics

We use Google Analytics to analyse website traffic and user behaviour. Google Analytics sets cookies to collect information anonymously and report website trends. You can opt-out of Google Analytics by visiting the Google Analytics opt-out page.

5.2 Google Ads

We use Google Ads for advertising and remarketing purposes. Google may use cookies to show you relevant advertisements based on your interests and previous visits to our website.

5.3 Google Fonts

We use Google Fonts to display fonts on our website. Google may collect usage statistics and technical information when fonts are loaded.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can choose to accept all cookies, reject non-essential cookies, or customise your preferences. You can change these preferences at any time by clicking the cookie preferences link in our footer.

6.2 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that this may affect the functionality of our website. Here are links to cookie management instructions for popular browsers:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Site permissions > Cookies and site data

7. Google Consent Mode v2

We implement Google Consent Mode v2, which allows us to respect your cookie preferences whilst still providing basic analytics and advertising measurement. When you reject marketing or analytics cookies, Google services adjust their behaviour accordingly, collecting only essential information needed for basic functionality whilst respecting your privacy choices.

8. Changes to This Cookie Policy

We may update this cookie policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last updated" date at the top of this policy. We encourage you to review this policy regularly to stay informed about how we use cookies.

9. Contact Us

If you have any questions about our use of cookies or this cookie policy, please contact us:

frostlumen AG

Kärntner Straße 89, 4054 Linz, Upper Austria

Email: privacy@frostlumen.world

Phone: +43 7329602811

10. Related Policies

For more information about how we handle your personal data, please see our Privacy Policy. For general terms and conditions, please refer to our Terms of Service.